Terms and Conditions / Disclaimer / Returns Policy

Welcome to Summit Pet Supply. By accessing or using our website, you agree to the following terms and policies:

Last Updated: June 1, 2025

1. Use of This Website

This website serves as a product catalog and informational platform for our pet supply business. While we do allow direct orders, our primary focus is showcasing the products we carry or can source through verified distributors. Summit Pet Supply is not affiliated with or endorsed by Purina, Pet Protect, Merck, Kong, Durvet or any other brands listed on this site. Brand logos and names are for reference purposes only. All product names, logos, brands, and trademarks displayed on this site are the property of their respective owners. Use of these names, logos, and brands does not imply endorsement, affiliation, or sponsorship by Summit Pet Supply. Product availability is subject to change without notice and may vary based on distributor stock and fulfillment capacity. While we strive to keep our listings current, some items may be temporarily unavailable or discontinued.

2. Accuracy of Information

We strive to provide accurate and up-to-date product descriptions, images, and pricing. However, we do not guarantee that all content on the website is error-free, complete, or current. Availability and specifications may change without notice.

3. Intellectual Property

All product names, images, logos, and brand references are the property of their respective owners. Use on this site does not imply affiliation, endorsement, or authorization. All other content is the property of Summit Pet Supply and may not be reused without written consent.

4. Limitation of Liability

Summit Pet Supply is not liable for any damages resulting from the use—or inability to use—this website or products purchased. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

5. External Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, policies, or actions of those external sites.

6. Returns & Refunds Policy

At Summit Pet Supply, we maintain a limited return policy to ensure product integrity and safety. Return Eligibility Products must be returned within 30 days of delivery. Items must be unopened, unused, and in original condition with all packaging, labels, inserts, and accessories included. Used items, opened packaging, and custom orders are non-returnable. To initiate a return, please email us at contact@summitpetsupply.com with your order number and reason for return. Return shipping is the responsibility of the customer unless the return is due to a fulfillment error or product defect.

7. Damaged or Missing Items

If your order arrives damaged: Notify the delivery carrier immediately. Retain all original packaging and materials for inspection. Summit Pet Supply is not responsible for damages incurred during shipment; the carrier will handle damage claims. If your order is missing items: Contact us within 72 hours of delivery at contact@summitpetsupply.com so we can investigate and resolve the issue promptly.

8. Changes to Policies

Summit Pet Supply reserves the right to update these terms and policies at any time. Updated versions will be posted on this page with the new effective date.

Questions?

Contact us at: 📧 contact@summitpetsupply.com